IMEI-based request
Supported orders are handled remotely with the device and carrier information you provide.
Samsung network unlock
Unlock your Samsung phone for another network
Submit an eligible Samsung device for remote carrier unlocking using its IMEI. This service addresses a SIM or network restriction, not a forgotten screen lock.
Estimated turnaround 1–3 business daysSecure account tracking
Why use this service
A clear route to a compatible network
Eligibility and network compatibility still apply. We make the request and tracking process easier to follow.
Clear eligibility scope
The page distinguishes network unlocking from PIN, pattern, Google account and FRP removal.
Account tracking
See processing updates, results and support notes from one secure dashboard.
How it works
Submit your unlock request
Select Samsung unlock
Choose this service after confirming that the phone is asking for a network or SIM unlock.
Enter the IMEI and carrier
Use accurate device, country and original-network details to reduce avoidable delays.
Follow the instructions
Track the request and use the completion instructions supplied for the supported device.
Helpful answers
Samsung Network Unlock questions
Does this remove a Samsung PIN, password or pattern?
No. It is a carrier or network unlock service. It does not bypass a screen lock, Google account verification, Samsung account or Factory Reset Protection.
What does network locked mean on Samsung?
It generally means the phone is restricted to its original carrier and may reject another compatible carrier's SIM until the network restriction is removed.
Where can I find the Samsung IMEI?
Dial *#06# where supported or open Settings > About phone. Check the number carefully before submitting an order.
Can a blacklisted Samsung phone be network unlocked?
Network lock and blacklist status are different. Removing a network restriction does not remove a lost, stolen or unpaid blacklist record.
Explore services
Choose the right device service
Use the service that matches the device and lock type. Network unlocking does not remove passcodes, account locks or blacklist records.